Physical Therapy Director Outpatient Orthopedics Ann Arbor, MI

ID: 283553 (23975892)
Location: Ann Arbor, MI - US
Salary: $90,000 to $100,000
Duration: Permanent
Company: Concentra
Contact: Stacy Feldsetin
Updated: 04/22/2024

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

As a Center Therapy Director, you will perform supervisory duties and evaluations on patients and helps them improve basic motor functions and reasoning abilities, but also compensate for permanent loss of function by teaching them to perform tasks in their daily living and working environments, in accordance with Concentra Medical Centers’ Injury Process Management and Concentra Medical Centers’ philosophy of rehabilitation in occupational medicine.

  • Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
  • Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP
  • Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
  • Manages clinical outcomes and addresses outlier cases with staff therapists
  • Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
  • Executes therapy plan for each patient with a focus on early intervention and same day evaluation
  • Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
  • Works with DTO to identify clinical improvement opportunities
  • Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
  • Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
  • Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
  • Drives patient and client experience and satisfaction metrics
  • Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
  • Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
  • Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
  • Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
  • Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
  • Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
  • Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
  • Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
  • Promotes center initiatives and work flows that are consistent with those in other centers
  • Possesses financial awareness and provides input to center budget and key business metrics

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This Physical Therapist job opening last updated on 04/22/2024. Contact the employer using the Apply Online button or the information on this posting and mention you saw this job posting on

  • Bachelor’s Degree from an accredited Physical Therapy program
  • Masters’ Degree from an accredited Physical Therapy program, preferred

Job-Related Experience

  • Customarily a new graduate to at least five years of demonstrated experience in an orthopedic setting with use of modalities, therapeutic exercises and isokinetic equipment
  • Ortho-outpatient experience, preferred

Job-Related Skills/Competencies

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Demonstrated willingness to participate in initial and ongoing training as required.•
  • Demonstrated effective communication and interaction with employers, patients, providers and other employeesDemonstrated ability to maintain working relationship with all levels of employees
  • Demonstrated excellent customer service skills
  • Demonstrated computer skills
  • Knowledge of common safety hazards and precautions to establish a safe work medical environment
  • Skill in developing and maintaining patient care records and writing reports
  • Skill in time management, planning and workload control
  • Skill in identifying problems and recommending solutions
  • Skill in developing and maintaining medical quality assurance and quality control standards
  • Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
  • Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks

Concentra Profile

Concentra leads the industry in outcomes-based occupational health care services. Founded in 1979, Concentra’s 11,000+ colleagues treat more than 50,000 patients a day from 540 medical centers nationwide and 150 onsite clinics at employer locations. We work with companies in a range of industries with employee populations of any size and deliver quality services designed to optimize employee health and safety. Concentra Physical Therapy (PT) helps employees return to work and life quickly and safely. Our comprehensive, high-touch approach leads the industry in manual therapy, mobility progression, and ongoing patient treatment. Through our dynamic early intervention model, we help workers return to function sooner and reduce the risk of re-injury.Concentra clinicians have deep k...

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